cgt77 Privacy Policy
cgt77 gives the highest priority to protecting your personal information — your data is fully secure with SSL encryption and fair play technology.
Introduction and Commitment
cgt77 is a safe and reliable online casino and betting platform for players in Bangladesh. We believe your personal information is your asset. This privacy policy describes in detail how cgt77 collects your information, for what purposes it is used, with whom it is shared, and how your information is kept secure.
By using the cgt77 platform, you will be considered to have accepted the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.
This policy applies to the cgt77 website, mobile application, and all of our digital services. We may update this policy as needed and will inform you of any changes to the best of our ability.
What Information We Collect
cgt77 collects only the information necessary to provide our services, ensure security, and improve your experience. We collect the following types of information:
Identity Information
Information you provide at the time of account registration:
- Full name (in Bengali and English)
- Date of birth (for age verification — for those aged 21 and above only)
- National ID card or passport number (for KYC verification)
- Address
Contact Information
- Email address
- Mobile number (for OTP verification and security)
Financial Information
Information required to process transactions:
- bKash, Nagad, Rocket or bank account details
- Deposit and withdrawal history
- Transaction amounts and times
Technical Information
Information collected automatically when you use our platform:
- IP address
- Browser type and version
- Device type and operating system
- Login and logout times
- Cookie and session data
Gaming Activity Information
- Play history and betting records
- Win and loss information
- Bonus usage history
- Preferred games and categories
Purpose of Data Use
cgt77 uses collected information for the purposes listed below. We never use your information for third-party advertising without your consent.
Account Management: Handling registration, login, identity verification (KYC), and ensuring account security.
Transaction Processing: Completing deposits and withdrawals smoothly via bKash, Nagad, Rocket, and bank transfer.
Customer Support: Resolving your issues quickly through our 24/7 live chat and email support.
Security and Fraud Prevention: Detecting and preventing unauthorized access, money laundering, and fraudulent activity.
Bonuses and Promotions: Verifying your eligibility and providing relevant offers including a 100% first-deposit bonus.
Responsible Gaming: Monitoring your gaming behavior to identify risks of excessive gaming and providing assistance.
Platform Improvement: Continuously improving user experience and platform performance.
Legal Compliance: Following applicable laws and regulations and cooperating with authorities when required.
Information Sharing
cgt77 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
Payment Processors
Only the information necessary to complete transactions is shared with payment partners such as bKash, Nagad, Rocket, and bank transfer. These partners follow their own privacy policies and are not required to share your information with third parties.
Game Providers
Only the minimum information necessary to operate games may be shared with game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, NetEnt, Microgaming, and Ezugi.
Legal and Regulatory Authorities
Information may need to be shared with relevant authorities due to court orders, government investigations, or legal obligations. In such cases, we will provide only the information that is legally required.
Technology Service Providers
A limited amount of information may be shared with technology partners who assist in operating our platform. All such partners operate under strict confidentiality agreements.
Cookies and Tracking Technology
cgt77 uses cookies and similar technologies to improve your browsing experience and ensure the proper functioning of the platform. Cookies are small data files stored on your device.
Essential Cookies
These cookies are essential for the core functionality of the platform. They are required to maintain login sessions, perform security verification, and save your preferences. Disabling these cookies will prevent the platform from working properly.
Analytics Cookies
We understand how users interact with our platform. This information helps us improve our services and enhance your experience. The data collected by these cookies is aggregated and anonymous.
You can control or delete cookies through your browser settings. However, doing so may affect some functionality of the platform.
Data Security Measures
cgt77 uses industry-standard security technology to protect your personal information. Our security framework is as follows:
SSL Encryption
All data transmitted on our platform is protected by SSL (Secure Sockets Layer) encryption technology. This ensures that no one can intercept or read your information during transmission.
Two-Factor Verification
OTP verification at the time of account login ensures that only the actual account owner can gain access.
Encrypted Storage
All stored sensitive information is kept in encrypted form on our secure servers. Only authorized staff can access this information under specific circumstances.
Round-the-Clock Monitoring
Our security team monitors the platform around the clock. Any suspicious activity is identified immediately and the necessary action is taken.
Please note, however, that no method of data transmission over the internet or electronic storage is 100% secure. We take the highest industry-standard measures to protect your information, but complete security cannot be guaranteed.
Your Rights
If you have an account with cgt77, you have the following rights regarding your personal information:
1. Right to Access Information
You may request at any time what information cgt77 has collected about you and how it is being used. We will provide that information to you within a reasonable time.
2. Right to Correct Information
If any of your information is incorrect or incomplete, you can contact us to have it corrected. Some information can also be updated directly in your account settings.
3. Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, this may not be possible where there are legal obligations or ongoing transactions.
4. Right to Restrict Processing
In certain cases, you may request that the processing of your information be restricted — for example, if you believe there is a dispute about the accuracy of the information.
5. Right to File a Complaint
If you believe that cgt77 is not handling your information properly, you may contact our support team. We will take your complaint seriously.
To exercise any of the above rights, write to our support email: [email protected]. We will try to respond to your request within 30 business days.
Data Retention Period
cgt77 retains your information for as long as your account is active or as long as it is needed to provide our services. Even after an account is closed, information may be retained in the following cases:
Legal Obligations: Records of financial transactions must be kept for a period specified by government regulations.
Dispute Resolution: Relevant information is retained during any dispute or legal claim.
Fraud Prevention: Some limited information may be used to prevent future security risks.
Once the retention period ends, we delete or anonymize your information using secure methods.
Protection of Minors
cgt77 is for those aged 21 and above only. We do not collect information from minors or allow them to open accounts under any circumstances. Age is verified at the time of registration, and if any account holder appears to be a minor, that account is suspended immediately.
If you are aware that a minor has created an account on our platform, please notify us immediately at [email protected].
Policy Changes
cgt77 may update this privacy policy as needed. If any significant changes are made, we will notify you by email to your registered address or through a notice on the platform.
Continued use of the platform after an update will be taken to mean that you have accepted the revised policy. The date of each change will be noted at the top of this page.
Contact Us
For any questions, concerns, or requests regarding the privacy policy, please contact us:
Support Channels
24/7 Live Chat — Get instant assistance in Bengali
Email: [email protected]
For privacy-related emails, please mention "Privacy Policy Request" in the subject line.
You can also visit the pages below to learn more about us and read our other policies: About Us, Terms and Conditions, Responsible Gaming.